Privacy Policy
Effective Date: January 1, 2024
MDH Asphalt & Excavation ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you provide to us, including:
- Name and contact information (phone number, email address, mailing address)
- Property address for service estimates
- Project details and service requirements
- Payment information (processed securely through third-party processors)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Pages visited and time spent on our site
- Referring website information
- Device type and operating system
2. How We Use Your Information
We use the information we collect to:
- Provide estimates and quotes for our services
- Schedule and complete paving and excavation projects
- Communicate with you about your projects
- Process payments and maintain business records
- Improve our website and services
- Send you information about our services (with your consent)
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted contractors or suppliers when necessary for project completion
- Legal Requirements: When required by law, court order, or government regulation
- Business Protection: To protect our rights, property, or safety, or that of others
- Payment Processing: With secure payment processors to complete transactions
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience. Cookies help us remember your preferences and analyze website traffic. You can control cookie settings through your browser, but disabling cookies may affect website functionality.
5. Third-Party Services
GoHighLevel Forms
We use GoHighLevel for contact forms and lead management. Information submitted through our forms is processed according to GoHighLevel's privacy policy and our data protection standards.
Google Analytics
We may use Google Analytics to analyze website traffic. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.
6. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
- Secure SSL encryption for data transmission
- Regular security updates and monitoring
- Restricted access to personal information
- Secure storage of physical and digital records
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Customer project records are typically retained for 7 years for business and tax purposes.
8. Your Rights and Choices
You have the right to:
- Access and review the personal information we have about you
- Request corrections to inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt out of marketing communications
- Request a copy of your personal information
To exercise these rights, please contact us using the information provided below.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and update the effective date. We encourage you to review this policy periodically.
11. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, use, and share, and the right to delete personal information we have collected.
Contact Us About Privacy
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
MDH Asphalt & Excavation
East Sandwich, MA 02537
Phone: (508) 523-3910
Email: info@mdhasphalt.com
We will respond to your privacy-related inquiries within 30 days.